Customer Focused Service
Mantech UK Limited are committed to supplying machinery that meets and exceeds our customer’s expectations. Our technical support is designed to do just that.
Whether it’s the support you need from the sales team when you first contact us or if you need machinery assistance, Mantech are with you every step of the way.
We also hold a vast range of spare parts for all our machines in our large headquarters in Halesowen, West Midlands. Our team of support & field engineers are professional, and knowledgeable and go above and beyond to ensure you get the support you need. From planned maintenance to breakdown assistance, our customers are in good hands.
Delivery & Installation
Whilst our standard offer includes delivery to site and installation, we can also include offloading (additional charges may apply).
We will advise you on the services required and the best location for your new piece of equipment. Our experienced engineers will install and commission the equipment, ensure the software is operating correctly and provide operator training.
Maintenance & Emergency Call-outs
Planned, regular maintenance is key to ensuring you maximise the service life and efficiency of your equipment.
We recommend you take out a service plan for your equipment. Typically, these include for labour and travel costs with consumables and replacement parts being charged extra.
Parts needing replacement under warranty will be done so at no cost.
Extended Warranties
All Mantech-supplied equipment (classified as machinery and not consumables) comes as standard with a 1-year parts and labour guarantee unless otherwise stated on our quotations (some machinery comes with a 24-month warranty and is clearly stated on product pages).
Such is our confidence in our products, this can be extended to 3 years provided a Service Plan is taken out and remains in place for the whole of the period.