Mantech UK service and support engineers at the Halesowen headquarters

UK engineers · Halesowen HQ

Help Centre & Support

Commissioning, operator training and field engineering from Mantech — not third-party contractors. We treat all of our customers exactly the same, big or small. Our ethos has always been to supply quality machinery alongside first class service.

Call 0121 541 1444 Browse support routes
  • Installation included
  • UK parts stock
  • Full training
  • 154 Google reviews and counting

[email protected] · Installation, training & lifetime support

  • UK EngineersUK-based installation and service engineers — not third-party contractors
  • Training IncludedOperator training included on every machine installation
  • UK Parts Stock32,000 sq ft UK parts stockholding at Halesowen
  • 154 Google reviews and counting

Customer focused service

Customer Focused Service

We treat all of our customers exactly the same, big or small. Our ethos has always been to supply quality machinery alongside first class service. Commissioning, operator training and field engineering from Mantech — not third-party contractors.

Professional Engineers

40+ UK staff.

Professional Engineers

40+ UK staff. Our own network of installation and service engineers covers the whole country — no third parties, no subcontractors.

First Class UK Support

100% UK-based support team.

First Class UK Support

100% UK-based support team. Reach us by phone, email or our 24/7 online ticketing system — we’re always here when you need us.

Full Training

Every installation includes hands-on training from our engineers.

Full Training

Every installation includes hands-on training from our engineers. Need a refresher later? Our team are available for follow-up training whenever you need it.

Online Ticketing 24/7

Log support requests any time via our online portal.

Online Ticketing 24/7

Log support requests any time via our online portal. Every ticket goes straight to our service desk and is tracked through to resolution.

UK Warranty

Comprehensive UK warranty on every machine.

UK Warranty

Comprehensive UK warranty on every machine. Parts stocked locally, so if something needs replacing — it happens fast.

Machinery in Stock

Everything you see on this site is held in UK stock.

Machinery in Stock

Everything you see on this site is held in UK stock. Your machine arrives ready to install, tested and prepared by our in-house technical team.

Self-service & service desk

Where to find help

Operator tools, spare parts, commissioning proof and direct contact routes — all verified Mantech destinations.

Service & installation

Further Service & Installation Information

From Halesowen HQ to nationwide commissioning — how Mantech backs every machine after handover.

  • Customer support

    We pride ourselves on exceptional aftercare. Our UK-based support desk offers fast, friendly assistance from in-house technical engineers — via email, telephone, or our online ticketing system — whenever you need help.

  • Training & installation

    After our engineers install your machine, we provide comprehensive training so you and your staff can operate equipment safely and efficiently. Additional training is available whenever your team needs it.

  • Our facilities

    Operating from our UK headquarters in Halesowen, West Midlands, we are strategically located to service the entire country. Our 32,000-square-foot facility houses a vast inventory of machinery and parts, along with a dedicated demonstration area for prompt deliveries and comprehensive training.

  • Commitment

    We are dedicated to delivering high-quality machinery and unparalleled service. Our extensive industry knowledge, combined with our commitment to customer satisfaction, makes us your trusted partner for all your manufacturing machinery needs.

By the numbers

UK engineering, installation & support

UK engineers, UK stock and nationwide commissioning — the support infrastructure behind every Mantech machine.

13+ installation & support engineers based at Halesowen — nationwide field coverage from our own UK team.

  • 25+

    Years supporting UK manufacturers

  • 32,000 sq ft

    Halesowen HQ, demo & parts stock

  • 2000+

    Machines commissioned nationwide

  • 154+

    Google reviews from UK customers

We pride ourselves on exceptional aftercare. Our UK-based support desk offers fast, friendly assistance from in-house technical engineers — via email, telephone, or our online ticketing system — whenever you need help.

After our engineers install your machine, we provide comprehensive training so you and your staff can operate equipment safely and efficiently. Additional training is available whenever your team needs it.

40+ UK staff. Our own network of installation and service engineers covers the whole country — no third parties, no subcontractors.

100% UK-based support team. Reach us by phone, email or our 24/7 online ticketing system — we’re always here when you need us.

UK service desk

Submit a support request

Describe your issue and our UK support engineers will respond. Include your machine model and serial number if you have them — it helps us route your request faster.

Use the email address you want replies sent to — it is used as the contact on your support ticket.

01 Contact details
02 Machine details
03 Describe your issue

Fault symptoms, alarm codes, software version, materials, or what you were trying to do when the issue occurred.

04 Preferences

Submitting this form automatically routes your request to our UK support desk and opens a new support ticket in your name. Our engineers will respond to the email address you provide.

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